CRM
The Only CRM Fields That Actually Matter
Most salon CRMs are graveyards of unused fields. Here's the minimum viable client profile — and how to build habits around it.
28 May 2026 · 4 min read
A CRM is only useful if stylists actually update it. Every extra field is a reason they won't.
The five fields
Name, phone, service history, allergies and one free-text note — 'she likes it very short at the nape' matters more than any dropdown.