Salon CRM software
that remembers every client.
Every visit, consultation, allergy, preference and photo on one profile — searchable, segmentable and ready for WhatsApp. Built for the way stylists actually work.
One profile with every visit, note, photo and preference.
Filter by service, spend, tenure or last-visit gap in seconds.
Send template messages via WhatsApp Business to any segment.
Points, packages, gift cards and prepaid credit.
Selfies, face shape and AI recommendations per visit.
Automatic offers for clients who haven't visited in 60 days.
Everything the modern salon needs.
- Instant search across every client
- One-click duplicate merge
- CSV import from existing tools
- Consent flags for marketing
- Branch-scoped row-level security
- Birthday and anniversary journeys
Built for salons, not generic SMBs.
Built for stylists and owners — not adapted from a generic SMB tool.
AI is inside consultation, style preview and colour — not a bolt-on chatbot.
Runs on any Android or iPhone your team already carries — no installs.
Front-desk staff are productive on day one, in Hindi or English.
Add branches when you're ready — one workspace, role-based access.
Zero commission on bookings, unlimited staff on paid plans, cancel any time.
HairNovi vs. legacy salon tools
| Capability | HairNovi | Legacy tools |
|---|---|---|
| AI consultation at the chair | Built in | Not available |
| WhatsApp reminders & campaigns | Included | Paid add-on |
| Per-branch inventory & transfers | Yes | Limited |
| GST-compliant POS | One-tap | Separate terminal |
| Row-level security per branch | Enforced | Manual |
| Commission per booking | Zero | Varies |
Frequently asked
Can I import my existing client list?+
Yes — CSV import is mapped to standard fields during onboarding.
Who can see client data?+
Access is scoped by role. Staff see their chair; managers see the branch; owners see everything.
Can I send WhatsApp broadcasts?+
Yes — segment your CRM and send via the WhatsApp Business API.
Is client data secure?+
Every row is protected by row-level security; images are encrypted at rest.
Explore more of the platform
See it inside your salon.
15-minute demo. We'll show you the AI consultation, the booking flow and the owner dashboard end-to-end.
Book a demo