Salon WhatsApp CRM
that clients actually reply to.
Two-way WhatsApp conversations, appointment reminders, review requests and win-back journeys — wired to every client profile and every visit in your CRM.
Every incoming WhatsApp lands in the client's profile.
24h and 2h appointment reminders with one-tap reschedule.
Segment your CRM and send WhatsApp Business templates.
Auto-request a Google review after every visit.
Reach clients who haven't visited in 60 days with an offer.
Every template respects the client's marketing consent flag.
Everything the modern salon needs.
- Official WhatsApp Business API
- Template approval assistance
- Per-campaign ROI attribution
- Suppression and consent lists
- Shared inbox for the front desk
- Media, images and file sharing
Built for salons, not generic SMBs.
Built for stylists and owners — not adapted from a generic SMB tool.
AI is inside consultation, style preview and colour — not a bolt-on chatbot.
Runs on any Android or iPhone your team already carries — no installs.
Front-desk staff are productive on day one, in Hindi or English.
Add branches when you're ready — one workspace, role-based access.
Zero commission on bookings, unlimited staff on paid plans, cancel any time.
HairNovi vs. legacy salon tools
| Capability | HairNovi | Legacy tools |
|---|---|---|
| AI consultation at the chair | Built in | Not available |
| WhatsApp reminders & campaigns | Included | Paid add-on |
| Per-branch inventory & transfers | Yes | Limited |
| GST-compliant POS | One-tap | Separate terminal |
| Row-level security per branch | Enforced | Manual |
| Commission per booking | Zero | Varies |
Frequently asked
Do I need a WhatsApp Business account?+
Yes — HairNovi connects to your WhatsApp Business API account for compliance.
Can I automate reminders?+
Yes — 24h and 2h reminders are automatic; reschedule is one tap for the client.
Are unsubscribes handled?+
Yes — every template respects the client's consent flag and honours stop keywords.
Can I broadcast to a segment?+
Yes — build any segment from the CRM and send in one click.
Explore more of the platform
See it inside your salon.
15-minute demo. We'll show you the AI consultation, the booking flow and the owner dashboard end-to-end.
Book a demo