Legal
Cancellation Policy
Last updated: July 5, 2026
Self-Serve Cancellation
Log in, go to Settings → Billing and click Cancel Subscription. You will retain access until the end of the current billing period.
What Happens After Cancellation
- Your account remains active until the paid period ends
- No further charges will be made
- You may export customer, booking and inventory data at any time within 30 days
- After 30 days of inactivity, data is scheduled for secure deletion
Reactivating
You can reactivate at any time within 30 days without losing data.
Booking Cancellations
For customer-facing booking cancellations, the salon's individual cancellation policy applies. Customers should contact the salon directly.
Questions? Email support@hairnovi.in or visit our contact page.