Salon CRM

Salon CRM,
your client memory.

A calm, AI-enhanced CRM that remembers every cut, colour formula, product used and preference — so every visit feels personal.

Unified client profile

One record per client — visits, invoices, notes, photos, formulas.

AI visit notes

Auto-summarised consultation and treatment history.

Preferences & allergies

Never miss an intolerance or a stylist preference again.

Retention scoring

Know which clients are drifting before they leave.

WhatsApp reactivation

One-click winback flows for lapsed clients.

Owner rollup

Chain-wide CRM across every branch.

What you get

Everything the modern salon needs.

  • AI-enhanced client memory
  • Colour formulas auto-captured
  • Retention scoring built in
  • GST-compliant, mobile-first
  • WhatsApp winback included
Questions

Frequently asked

Is Salon CRM included in every HairNovi plan?+

Yes — Salon CRM is part of the core HairNovi platform. There are no add-on fees or per-user upgrades to unlock it.

Does Salon CRM work for multi-branch salons?+

Yes. Salon CRM is multi-branch native — one login, per-branch data, unified owner reporting across every chair.

How long does it take to set up Salon CRM?+

Most salons are live on Salon CRM in under a week. HairNovi's team handles data import, staff training and go-live.

Does Salon CRM work on mobile?+

Yes. HairNovi is a PWA — install on any phone or tablet, works on the browser, and stays responsive even on 3G.

Can I try Salon CRM before I subscribe?+

Yes. Book a 15-minute demo and we will walk you through Salon CRM end-to-end inside a live workspace.

Related

Explore more of the platform

See it inside your salon.

15-minute demo. We'll show you the AI consultation, the booking flow and the owner dashboard end-to-end.

Book a demo