Customer Management,
clients, remembered.
Every client on one profile — visits, invoices, preferences, allergies, photos, formulas. Nothing lost between stylists.
One record, every touchpoint.
Before, after, reference.
Prominent on every visit.
Mother, daughter, spouse — connected.
Every WhatsApp, email, SMS in one place.
GDPR-ready on request.
Everything the modern salon needs.
- Unified client record
- Photo gallery
- Allergy and preference flags
- Family and household links
- Data export on request
Frequently asked
Is Customer Management included in every HairNovi plan?+
Yes — Customer Management is part of the core HairNovi platform. There are no add-on fees or per-user upgrades to unlock it.
Does Customer Management work for multi-branch salons?+
Yes. Customer Management is multi-branch native — one login, per-branch data, unified owner reporting across every chair.
How long does it take to set up Customer Management?+
Most salons are live on Customer Management in under a week. HairNovi's team handles data import, staff training and go-live.
Does Customer Management work on mobile?+
Yes. HairNovi is a PWA — install on any phone or tablet, works on the browser, and stays responsive even on 3G.
Can I try Customer Management before I subscribe?+
Yes. Book a 15-minute demo and we will walk you through Customer Management end-to-end inside a live workspace.
Explore more of the platform
Salon CRM built for modern salons and chains. A calm, AI-enhanced CRM that remembers every cut, colour formula, product used and preference — so every visit feels personal.
Salon POS built for modern salons and chains. A modern POS built for Indian salons — UPI QR, card, cash, GSTIN capture and tax rules all handled for you.
Salon Inventory built for modern salons and chains. Track backbar and retail inventory per branch, per staff — with usage auto-deducted from services and low-stock alerts on WhatsApp.
Salon Staff Management built for modern salons and chains. Schedule staff, track attendance, split commissions and see revenue per stylist — all in one place.
Salon WhatsApp CRM built for modern salons and chains. Send reminders, confirmations, feedback and campaigns on WhatsApp — the channel Indian clients actually open.
Salon Analytics built for modern salons and chains. See revenue, retention, stylist performance and service mix across every branch in one calm dashboard.
See it inside your salon.
15-minute demo. We'll show you the AI consultation, the booking flow and the owner dashboard end-to-end.
Book a demo