Salon Loyalty

Salon Loyalty,
points that come back.

Points, tiers, referrals and birthday perks — a loyalty engine designed to bring clients back, not confuse them.

Points engine

Rules per service, product, brand.

Tiers

Silver, gold, platinum — your own names.

Referrals

Two-sided rewards, tracked.

Birthday perks

Auto-sent on the day.

Reactivation

Bonus points for lapsed clients.

WhatsApp balance

Clients check on their own.

What you get

Everything the modern salon needs.

  • Rules-based points engine
  • Custom tier names
  • Two-sided referral tracking
  • Birthday auto-perks
  • WhatsApp balance lookup
Questions

Frequently asked

Is Salon Loyalty included in every HairNovi plan?+

Yes — Salon Loyalty is part of the core HairNovi platform. There are no add-on fees or per-user upgrades to unlock it.

Does Salon Loyalty work for multi-branch salons?+

Yes. Salon Loyalty is multi-branch native — one login, per-branch data, unified owner reporting across every chair.

How long does it take to set up Salon Loyalty?+

Most salons are live on Salon Loyalty in under a week. HairNovi's team handles data import, staff training and go-live.

Does Salon Loyalty work on mobile?+

Yes. HairNovi is a PWA — install on any phone or tablet, works on the browser, and stays responsive even on 3G.

Can I try Salon Loyalty before I subscribe?+

Yes. Book a 15-minute demo and we will walk you through Salon Loyalty end-to-end inside a live workspace.

Related

Explore more of the platform

See it inside your salon.

15-minute demo. We'll show you the AI consultation, the booking flow and the owner dashboard end-to-end.

Book a demo